How can we help?
Write to us and a person from the BizzPocket team will reply, usually within one working day.
Email support
support@bizzpocket.com
Or open your mail app. Please write from the email linked to your store so we can find your account.
Common sign-in problems
- I didn't get my code
- Codes arrive within a minute. Check your spam or promotions folder, then use Resend once the timer ends. Codes to a mobile number come by SMS. After a few requests we pause sending for up to an hour to protect your account.
- I forgot my password
- Reset it here. You can also sign in with a one-time code instead of a password.
- Google sign-in opens a different account
- Choose the Google account that uses the same email as your BizzPocket store. If you signed up with a mobile number, sign in with that number instead.
- It says my account is locked
- Too many wrong attempts pause sign-in for a short time. Wait for the time shown, or reset your password to get back in straight away.